Frequently Asked Questions

• We serve a hot breakfast to order from 8am to 11am each morning giving you flexibility in the time you want to eat- let us know if you have any allergies  or dietary preferences before your arrive and we will do our best to accommodate. Breakfast options vary on weekdays and weekends.
• Water, coffee, soda.
• Ice machine on first floor.
• One parking space per named room reservation. Parking is limited.
  
• Standard Room rate is based on 2 person occupancy.
  
• We offer shared areas to relax including our sunny reception area,  the parlor living room with a TV, dining room, rooftop deck and the patio when not reserved otherwise. Select hours of common area spaces may not apply due to events taking place.
• Guest Wi-Fi included (password protected) throughout the Inn.
• Each room is unique and deserves your careful consideration when you book your reservation. Rooms vary in size, bed size, bathroom accommodation, lower level to third floor, may or may not have a TV and/or a fireplace or refrigerator. Read each room description for details and feel free to call us with any questions.
• Group Rentals for the entire house are subject to their own guidelines and cancellation policies.  We can offer you the guidelines at your request and upon reservation.  Give us a call to review event options, considerations and pricing.  Olivia’s Does Not Block Rooms without a Group House Rental and financial commitment to the reservation.  
• House Rentals reserve the whole house and grounds for the rental. No Day Passes are permitted during House Rentals unless they are part of the host’s guest list or specific to certain in -town events that are discussed in advance to stay.  Parking is limited to one parking spot per named guest room with 8 total parking spots.
  

Our flexible breakfast seatings begins daily at 8am and ends daily at 11am. You can come down to eat when you want to eat during this timeframe.  We ask that guests checking out be seated no later than 10:30 for 11am check-out.

• Check-in daily is 3pm to 6pm- You will receive a text message before your arrival. Late check-ins may result charges due to needs for staffing.  Call if you have questions.
  
• Early check-in is an option whenever we can possibly accommodate. While we cannot guarantee your room will be ready early, you can still arrive early, check in and we can get you your parking pass if parking allows.   
• Check-out promptly at 11am.  Late check-outs are discouraged and result in $100 fee.  In some cases, especially if you are flying from an international location, we would recommend you book an extra day  to check in early in the morning or check out late in the day for your comfort.
• Additional parking is a short walk to Union Square Municipal Lot.  You may move your car to Union Square Parking, the municipal lot: Parkmobile Zone 8925. It is about a three minute walk over the canal and over the train tracks. 
  

• We are happy to help. Just give us a call or an email.
• We HIGHLY recommend you book dinner reservations before you come to stay and check out restaurant hours and days of operation.
• May, June, July, September and October are wedding months and VERY busy.  Rooms are often booked a year in advance so book early to get the rooms and dates you love.
  

Before your stay or while you are booking your reservation, please note or email us of any dietary needs you have so we can prepare for your breakfasts.  This allows us to shop for your need and to provide the best experience.  Letting us know at breakfast may not allow for your best experience based on what we have.

Yes, we have two rooms that offer two beds. The Maris, on the third floor, is a two-room suite with a shared bathroom accessed from the main bedroom. 

The Tiernan, on our lower level, has a queen-sized bed and a full-sized bed in a large bedroom. The suite offers a large  luxury bathroom with a jet tub and a walk-in shower. Toilet room can be closed off from the rest of the bathroom.

Rooms rates are based on 2-person occupancy.  Third and fourth guests will be charged as addtional occupants.  $55 per person 14 and older.  $25 for additional occupant 8-13.

The Beaumont Guest room on our first floor accommodates handicapped access needs.  We also have a handicapped parking spot available.

 Please review the website room specifications carefully and call us before you book with any questions. Once your reservation is booked you are subject to the policies in place which are detailed in full when you book.

Here are things to consider when you book:

Cancellations are for any reason.   Travel/trip insurance can cover you for many reasons for your cancellation, including for any reason.  Go to SquareMouth.com for comparisons of many insurance options that can protect your travel risk whether you are driving to the Inn or flying.

2-night or 3- night required stays cannot be shortened.  Saturday nights typically require a 2-night stay.  Some holidays require a 3 night stay and holiday dates are non-refundable. See Holiday Dates in FAQ’s.  Also, when booking, be aware of in-town events. We post these in FAQ’s under holiday dates.

Cancellation received by email greater than 14 days from check-in result in deposit refund less $25 per room per night.

Reservations  that are cancelled and received by email 14 days or less from check-in date result in a loss of deposit. Reservations within 14 days of stay cannot be shortened however you have a one time ability to move the stay at the time of cancellation.  *******Cancellations must be emailed in response to the original reservation by the person who reserved the stay.*************

Full payment of stay is required for any reservation within three days of check-in date and is non-refundable for cancellation within three days of stay date. 

*******If you would like to change your reservation date we allow a one time change to a new date if you notify us via email two days or more before your stay. Change date must be made at time of cancellation within 6 months of the original reservation.  Reservation balance must be paid at time of move and no further refunds are allowed.  Reservation requires a minimum of the days reserved in the first reservation and there is no refund for shorter dates. Same day cancellations are prohibited and do not qualify for a one time change.*******

When you reserve your stay we do not overbook.  We hold your reservation in good faith of your arrival and prevent any other customers from booking those dates.  The river town of New Hope is a highly visited area and we recommend you book well in advance to get the room you want. People often are surprised about how quickly weekends fill up.  The busiest months are May, June, July, September and October.  Notice- wedding months. It is common for in town weddings to fill several inns on the weekends. 

• Holidays and Festival Dates require full reservation payment up front and no cancellation refunds for any reason. Be sure to carry Travel Protection or Travel Insurance which may reimburse your cancellation. Minimum night requirements cannot be reduced or changed.
• Feb: Valentine’s Day 2024- 2-night minimum for weekends before and after Valentine’s Day: weekends of Feb 9,10 and 11 and Feb 16, 17 and 18.
  
• Memorial Day Weekend 2024 – 3-night minimum: May 24, 25, 26, 27
  
• ShadFest- 2024- TBD -typically the last weekend of April- 2-night minimum : April 26, 27, 28
  
• Gay Pride Weekend 2024- 2-night minimum: May 17, 18 and 19.
• Labor Day Weekend 2023-3-night minimum: 9/1,9/2,9/3. Labor Day 2024- 2-night minimum- August 30, 31 + Sept 1
  
• Thanksgiving- 2023- 2-night minimum: 11/24, 11/25, 11/26  Thanksgiving 2024 November  2-night min 28, 29, 30, 31
  
• Christmas 2023- 2-night minimum: 12/23, 12/24, 12/25  Christmas 2024- 2-night minimum Dec 24 and 25.
  
• New Years-2023- 2 night minimum: 12/30, 12/31, 1/1  New Years 2024- 2-night minimum Dec 30, 31 and Jan 1.
• January 2024  from 2nd through 9th  Closed for Renovations
  

While we adore pets, our historic home is unable to accommodate animals. A local pet kennel is found about one mile from Lambertville, NJ, just across the bridge, called Pierson Creek Kennels. You can call them at 609-397-5783 or check out their website at piersoncreekkennels.com for more information on the services they provide.  Service dogs permissable by State Law and good behavior.

Unfortunately, our historic home does not have an elevator and most of our rooms require stairs and have bathtubs. Please call us if you have any questions about our rooms.

We offer local air conditioning units in each room of our home from May through October. If you would like a fan in your room, please let us know.

• There are no added fees applied to your rate.
• Tax is 11 percent (six percent to the state and five percent to the town of New Hope)for your room reservation.
• Familiarize yourself with the cancellation policy included in FAQ’s and within your reservation agreement. 

• A $30 Day Pass can  be added to your reservation for up to two guests which will allow you to have friends or collegues use our common areas and the conveniences of the Inn for the day. A Day Pass guest can enjoy breakfast, non-alcholic beverages like coffee, tea and soda, relax in the Sunny Reception Area, Parlor/Living Room, and enjoy the rooftop deck.  In the afternoon, grab a cookie or two. Day Pass guests can plug in and use Wi-Fi in our common areas.  Guests can use our bike rack to secure their bikes for the day.  The Day Pass allows use of the Inn from 8am to 5pm. Day Pass guests do not have access to the lodging areas of the Inn, nor does a Day Pass allow for vehicle parking. Day pass policies are further explained at booking or give us a call if you have questions.

• An Olivia’s Day Pass can be added to your stay or purchased individually on our website. Guests Must register online and requires Name, address, email, phone number and a credit card payment.  Day Passes are non-refundable and subject to rain or shine.   Day Passes require age of 21 to purchase. Minors can be added to an adult Day Pass for same rate and minors must be with adult at all times.  No access to lodging quarters are permitted.  Day Passes are limited to 10 per day so we recommend you call ahead to check for group Day Passes and to reserve meeting space in the Dining Room for exclusive use.  
• Password protected Wi-Fi available throughout property, Electronic charging, Coffee, Tea, Soda, Breakfast from 8am to 11am, Cookies, Use of Sunny Reception 11-5pm  or one hour for breakfast between 8am and 11am,  Dining Room for working quietly or meeting a person for a short informal meeting (must reserve time which is limited to up to three hours), use of morning patio 8-11am, use of bike racks, 2 bike locks available and Olivia’s holds the keys, use of Roof Deck for relaxing from 10am to 5pm Roof can be used as a  picnic spot for up to 5 Olivia’s Day Pass and/or lodging guest. Bicycle Day Pass is a shorter Day stay for mid-stop bike rides and to use common areas, bike racks, grab breakfast or to bring a picnic lunch. Two guest restrooms are available in the Sunny Reception Breakfast. 
• Day Pass Guests will receive a wristband upon check-in, review and sign policies.  Guest can leave the property and return the same day, and must be wearing wristband to re-enter same day.  Day pass wristbands expire at 5pm for the date of issue.
• Olivia’s Bridge Street Inn has the ability to rent space out for events so some restrictions may apply to use of space.  Olivia’s does not offerl Day Passes on days of Full House Rentals.  House Rentals provide full use of space and amenities to the guests who have reserved the property.
• Roof Deck, Patio and Sunny Reception Breakfast area are available for use by all house guests (lodging and Day Pass) Living Room is reserved for lodging guests only.
• Day Pass customers should limit phone conversations to patio and Roof Deck only, keeping in mind guests around them. Day Pass customers may use the printer and print up to 20 sheets of paper per Day Pass. We ask that you clean up any picnic area use and garbages and recycling bins are located in each common area.

The Covid 19 Pandemic and government shut down was something we never thought would happen. What we learned is that we want more than anything to be able to stay in business when an incident of this magnitude happens. We are unable to accommodate refunds on your reservation. We will work with you to move your reservation to within two years of reopening, or your reservation, whichever is later.

There are no refunds for illness including Covid 19.  If you need to cancel email us by responding to your original reservation that you need to cancel.  See our cancellation guidelines for more information.